These Terms of Service govern the use of Taalim by educational consulting companies. Please read section 8 carefully: it explains what Taalim does not promise.
1. Who this agreement is between
Taalim is provided by Isabek Mamatkulov, Bishkek, Kyrgyz Republic ("we", "us", "Taalim"). These Terms are an agreement between us and the educational consulting company that creates a workspace ("Customer", "you").
You accept these Terms when you create a workspace or use the service. If you accept on behalf of a company, you confirm that you are authorised to bind that company. If you are not, do not create a workspace.
2. Definitions
- Service means the Taalim platform at https://taalimapp.com, including the web application, the university and scholarship database, and all AI features.
- Authorized User means a person you give access to your workspace, such as a consultant or an administrator.
- Student means an individual whose record you create or invite into your workspace.
- Student Data means any information about a Student that you or the Student places in the Service, including profile details, uploaded documents, essays, and tutoring activity.
- Customer Data means Student Data together with your own account and workspace information.
- Output means anything an AI feature of the Service generates, including university matches, essay feedback, scores, checklists, and tutoring responses.
3. Your workspace
Each plan carries a limit on the number of Students and Authorized Users. The Service may prevent you from exceeding these limits.
You are responsible for all activity that happens under your Authorized Users' credentials. You must keep credentials confidential, and you must remove access promptly when a person leaves your organisation or changes role. Accounts are for named individuals and must not be shared.
4. Free trial
New workspaces begin with a free trial of 14 days. No payment card is required to start a trial.
During the trial we may limit features, apply lower usage limits, or end the trial early. At the end of the trial, access to paid features stops unless you have moved to a paid plan. You are under no obligation to convert to a paid plan.
5. Fees, invoicing, and payment
Paid plans are billed monthly. Current prices are published at https://taalimapp.com/pricing.
Billing is by invoice. When you request an upgrade, we issue an invoice, and we activate your plan once we confirm payment. Invoices are payable within 10 days of issue.
Prices are exclusive of any taxes, duties, withholding, or bank transfer charges, all of which you are responsible for. If a payment is subject to withholding, you must gross up the amount so that we receive the full invoiced sum.
We may change prices with at least 30 days' written notice. A price change never takes effect inside a period you have already paid for.
Fees already paid are non-refundable, except where a refund is required by applicable law. We do not give credit or refunds for partial months, for capacity you did not use, or for periods during which you chose not to use the Service.
If an invoice is more than 15 days overdue, we may suspend your workspace after giving you notice. Suspension does not delete your data, and does not relieve you of the obligation to pay what is owed.
6. Your responsibilities regarding Student Data
This section matters more than any other, because you, not us, decide whose information enters the Service.
You are the data controller for Student Data. We are a data processor acting on your instructions. The Data Processing Addendum sets out how we handle it.
You represent and warrant that, for every Student record you create and every document you upload:
- a. You have a lawful basis for collecting and processing that information.
- b. You have obtained every consent required from the Student and, where the Student is under the age of majority in their country, from that Student's parent or legal guardian. This includes consent to the Student's information being processed by the third-party providers listed in our Privacy Policy.
- c. You have informed the Student, in a way they can understand, what information you are storing and why.
- d. You are entitled to share that information with us for the purposes of the Service.
You further agree that:
- e. You will upload only what a Student's applications genuinely require. In particular, you will not upload identity documents or financial documents that a specific application does not call for.
- f. You will keep Student Data accurate and will correct it when a Student tells you it is wrong.
- g. You will respond to your own Students' requests to access, correct, export, or delete their information, and you will use the Service's own tools to do so.
- h. You will tell us without delay if you learn of any unauthorised access to your workspace.
7. Acceptable use
You must not:
- a. Resell, sublicense, rent, or provide the Service to anyone outside your organisation, other than your own Students.
- b. Scrape, bulk-extract, or systematically copy the university, program, or scholarship database, or use it to build a competing dataset or service.
- c. Reverse engineer, decompile, or attempt to derive the source code, prompts, or scoring logic of the Service.
- d. Circumvent plan limits, usage metering, rate limits, or access controls.
- e. Upload malware, or files whose purpose is to attack the Service or its users.
- f. Upload material you have no right to upload, or that infringes anyone's rights.
- g. Use the Service to produce application materials that are presented as a Student's own work when they are not.
- h. Use the Service to access the data of any company other than your own.
We may suspend a workspace immediately, without prior notice, for a serious breach of this section or where we reasonably believe there is a security risk to the Service or to other customers.
8. AI features, accuracy of information, and the absence of any guarantee
Read this section carefully. It describes the limits of what the Service can do.
a. AI Output can be wrong. Several features are powered by third-party AI models, currently supplied by Anthropic and Google. Output is generated automatically and may be inaccurate, incomplete, outdated, or misleading. All Output must be reviewed by a qualified human before anyone relies on it. Your consultants remain professionally responsible for the advice they give.
b. University and scholarship information is guidance, not a source of record. Deadlines, tuition figures, acceptance rates, entry requirements, scholarship amounts, and eligibility rules change frequently and are not always published consistently. Everything of this kind in the Service is provided for guidance only and must be verified against the institution's own official published source before any decision, application, or payment is made. We are not responsible for a missed deadline, a rejected application, or a lost fee arising from reliance on information in the Service that was not verified.
c. The Service does not give professional advice. Nothing in the Service is admissions advice, immigration or visa advice, financial or investment advice, tax advice, or legal advice.
d. No guarantee of any outcome. Isabek Mamatkulov makes no guarantee, representation, or warranty, express or implied, that any Student will be admitted to any institution, receive any scholarship or financial aid, obtain any visa, achieve any test score, or reach any other result. Admissions, funding, and visa decisions are made entirely by institutions and government authorities, over which we have no influence. Any example, benchmark, projection, probability, or "match" category shown in the Service is an estimate for planning purposes and is not a prediction or a promise.
e. Essay features give feedback. They do not write essays. The essay tools of the Service read a Student's own draft and return comments, questions, and scoring. They are designed not to produce essay text on a Student's behalf. You and your Students are solely responsible for the final content of anything submitted to an institution, and for complying with each institution's academic integrity policy and its rules on the use of AI. Submitting work a Student did not write may result in rejection, withdrawal of an offer, or revocation of admission, and that risk rests with you and the Student.
f. Tutoring is practice, not certification. Practice questions, mock exams, and estimated scores are study aids. They are not official test materials and they do not predict an official score.
9. Intellectual property
We retain all rights in the Service, including the software, the interface, the university and scholarship database, the question bank, and all AI prompts and scoring logic. Nothing in these Terms transfers any of it to you.
You retain all rights in Customer Data. You grant us a non-exclusive, worldwide licence to host, store, process, transmit, and display Customer Data solely to provide and support the Service, including transmitting it to the third-party providers named in our Privacy Policy.
If you send us feedback or suggestions, we may use them without restriction and without any obligation to you.
10. Confidentiality
Each party may receive information from the other that is marked confidential or that would reasonably be understood as confidential. Each party will protect the other's confidential information with at least reasonable care and will not disclose it except to personnel and advisers who need it and are bound by comparable obligations.
This does not apply to information that is public through no fault of the receiving party, that the receiving party already held, that it develops independently, or that it must disclose by law. These obligations continue for 3 years after the agreement ends.
11. Data protection
Our Privacy Policy and our Data Processing Addendum are incorporated into these Terms and form part of this agreement. Where the Data Processing Addendum conflicts with the rest of these Terms in relation to the processing of Student Data, the Data Processing Addendum prevails.
12. Term, termination, and what happens to your data
This agreement runs month to month for as long as you have a workspace.
Either party may terminate at any time on written notice, effective at the end of the period you have paid for. We may terminate or suspend immediately if you materially breach these Terms and do not fix the breach within 10 days of being told about it, or immediately and without notice in the circumstances described in section 7.
After termination, you have 30 days to export Customer Data from your workspace. At the end of that period we delete it, except where we are required to keep something by law and except for records of your acceptance of these Terms, which we retain as evidence that this agreement existed.
13. Disclaimer of warranties
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defect will be corrected. We offer no service level agreement and no uptime commitment on current plans, and none should be inferred from any statement made anywhere else.
14. Limitation of liability
To the maximum extent permitted by applicable law:
a. Neither party is liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, opportunity, data, or goodwill, however caused, even if advised that such loss was possible.
b. Our total aggregate liability arising out of or relating to this agreement, whether in contract, tort, or otherwise, will not exceed the total fees you actually paid us in the 12 months immediately preceding the event that gave rise to the claim. If no fees have been paid, our total aggregate liability will not exceed USD 100.
c. Without limiting paragraphs (a) and (b), we are specifically not liable for any admission decision, scholarship decision, visa decision, test result, missed deadline, or academic integrity finding affecting any Student.
d. Nothing in this section excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, for wilful misconduct, or for death or personal injury caused by negligence.
These limits reflect the price of the Service. They are a fundamental part of the agreement between us, and the Service would not be offered at these prices without them.
15. Indemnity
You will defend and indemnify us against any third-party claim, and any resulting loss, damage, penalty, or reasonable legal cost, arising from:
- a. Customer Data, including any claim that it infringes rights or was collected or shared unlawfully.
- b. Your failure to obtain any consent required from a Student or from a Student's parent or legal guardian.
- c. Your breach of section 6 or section 7.
- d. Advice your consultants gave to a Student, whether or not it drew on the Service.
16. Changes to these Terms
We may update these Terms. For a material change we give at least 30 days' notice by email to your workspace administrators and by notice inside the Service before it takes effect.
If you continue to use the Service after the effective date, you accept the updated Terms. If you do not accept them, you may terminate under section 12 before they take effect. Each version carries the version number and effective date shown at the top of this page.
17. Governing law and disputes
This agreement is governed by the laws of the Kyrgyz Republic, without regard to conflict of law rules. The parties submit to the exclusive jurisdiction of the courts of Bishkek, Kyrgyz Republic.
Before starting proceedings, each party agrees to raise the dispute in writing to the other and to try in good faith to resolve it for 30 days.
18. Language
These Terms are published in English and may be published in Russian for convenience. In the event of any conflict or difference in interpretation, the English version prevails.
19. General
- Entire agreement. These Terms, with the Privacy Policy and the Data Processing Addendum, are the whole agreement between us and replace any earlier discussion or proposal.
- Assignment. You may not assign this agreement without our written consent. We may assign it to a successor in connection with a reorganisation, or a sale of all or substantially all of the business, including on incorporation of the business into a registered company.
- Severability. If any provision is held unenforceable, the rest remains in force and the unenforceable provision is applied as closely as possible to its original intent.
- No waiver. A failure to enforce a provision is not a waiver of it.
- Notices. We send notices to your workspace administrators' email addresses. You send notices to legal@taalimapp.com.
- Force majeure. Neither party is liable for a failure caused by events beyond its reasonable control, including outages at infrastructure or AI providers.
- No agency. Nothing here creates a partnership, joint venture, employment, or agency relationship.
20. Contact
Questions about these Terms: legal@taalimapp.com
Isabek Mamatkulov, Bishkek, Kyrgyz Republic